Privacy Policy

1. Information Collection

At SimpleDeals Fresh Market, we are deeply committed to safeguarding your privacy while providing reliable daily delivery of farm-fresh produce across Bangladesh. When you order from our online catalog or contact our support team, we collect strictly necessary information such as your name, exact delivery address, and email address to fulfill your orders efficiently.

2. Use of Information

The information we collect is utilized strictly for the following operational business purposes:

• Processing and delivering your grocery essentials and organic items safely to your home or business.
• Sending order confirmations, shipping updates, and administrative notifications.
• Responding to inquiries submitted via our official contact forms or direct email correspondence.

In accordance with our streamlined communication policies, we do not collect or request phone numbers. All official correspondence will take place exclusively through email to maintain clear and accessible service records.

3. Data Sharing and Security

We value your trust and will never sell, rent, or trade your personal information to external marketing agencies. Your delivery address and relevant order details are shared solely with our trusted local delivery personnel within Dhaka and surrounding service areas to ensure your fresh vegetables and fruits arrive promptly. We employ robust digital security measures on our platform to protect your data against unauthorized access.

4. Retention of Data

We retain your delivery and email data only as long as necessary to fulfill your grocery orders and comply with standard legal and accounting obligations in Bangladesh. If you choose to close your account or discontinue services, your identifying information will be securely removed from our active delivery logs within a commercially reasonable timeframe.

5. Your Privacy Rights & Contact Information

You retain the absolute right to request access to, correction of, or deletion of your personal data stored with SimpleDeals Fresh Market. As we intentionally operate without public phone lines to ensure fully documented customer service, please direct all privacy-related inquiries to our dedicated email or postal address.